Bring Your Otaku Vision to Life Cutom Orders (Terms & Conditions)

Bigem's Otaku Boutique: Unleash Your Creativity with Custom Printing & Services

Bigem's Otaku Boutique is your one-stop shop for transforming your unique visions into tangible

products through our exceptional custom printing and press services. We cater to both individual

and bulk order needs, ensuring top-notch quality and personalized service from concept to

completion.

Unveiling Your Creative Potential:

Our diverse service offerings allow you to personalize a wide range of items, from apparel and

drinkware to business essentials and unique decorative pieces. Whether you're looking to

create custom shirts for a special event, design personalized mugs for a thoughtful gift, or

elevate your brand with professionally designed business cards, we have the expertise and

resources to bring your ideas to life. 

Pricing:

● Individual Purchases: For individual purchases, we offer a competitive price chart that

outlines starting prices for each service.

● Bulk Orders: For bulk orders, pricing is calculated based on the cost of materials plus

our hourly rate of $25/hour. This ensures fair and transparent pricing for larger quantities.

Price Chart:

Service Starting Price Notes

Customized Shirts $25 each Bulk discounts available

(please inquire for details)

Personalized Mugs $15 each Volume discounts available

(please inquire for details)

Custom Tumblers $20 each

Custom Hats $20 each

Custom Bags $30 each

Custom Coasters $10 each Set of 4

Bespoke Stickers $5 per sheet

Business Cards $25 for 100

Design Creation $50 per design Additional to printing cost

Streamlining the Process for a Flawless Print:

To ensure a smooth and efficient production process, we highly recommend that our clients

come prepared with the following:

● Accurate Measurements and Dimensions: Having your desired artwork's dimensions

and the specific placement area measurements for your chosen product allows us to

precisely position and size your design for optimal results.

● High-Resolution Digital Files: Supplying high-quality digital files (e.g., .jpg, .png, .pdf)

ensures exceptional print quality and minimizes potential distortions during the printing

process.

● Detailed Design Specifications: Providing clear instructions regarding your design

preferences helps us translate your vision flawlessly. This includes specifying:

○ Font Style: Indicate your preferred font (e.g., Times New Roman, Arial) or provide

the font file if it's a unique one.

○ Text Formatting: Specify if you want all caps, lowercase, or a combination.

○ Color Preferences: Clearly outline the desired colors for your design element

Special Effects and Formatting: If you have specific effects in mind (e.g.,

gradients, shadows, outlines), please communicate those details.

Collaborative Creation Process:

At Bigem's Otaku Boutique, we believe in a collaborative approach. Schedule a complimentary

consultation online or by contacting us at bigemsotakuboutique.com or

bigemsotakuboutique@gmail.com. During this crucial initial meeting, we will delve into your

specific requirements, discuss design options, and provide a detailed quote outlining project

costs and timelines.

● Bring Your Design: If you already have a print-ready design that meets the specifications

mentioned above, we're happy to bring it to life with our high-quality printing processes.

● Unleash Your Creativity: Don't have a design in mind? No problem! Collaborate with our

talented creative team to develop a custom design that perfectly captures your vision.

Design fees apply, but the result will be a unique product you'll love.

● Expert Production: Once the design is finalized, our experienced team will handle the

printing process with meticulous care, ensuring the highest quality standards and

delivering a final product that exceeds your expectations.

Commitment to Excellence:

By placing an order with Bigem's Otaku Boutique, you're assured of exceptional service and a commitment to protecting your intellectual property.

Copyright Protection: All content on our website, including text, graphics, logos, and

images, is the exclusive property of Bigem's Otaku Boutique and protected by U.S. and

international copyright laws. Unauthorized reproduction, distribution, or modification of this

material is strictly prohibited.

 Custom Order Transparency: We believe in transparent pricing for custom orders. The

final cost will be based on the materials used, the time involved in creating your unique

product, and our $25/hour labor rate.

Expedited Service:

Need your order completed quickly? We offer a rush service option

for an additional $45 fee.

 Open Communication: We encourage open communication throughout the process.

Feel free to reach out to us with any questions or concerns at

shabroneaster@bigemsotakuboutique.net

(562) 852-0997

bigemsotakuboutique.net.

💳 Custom & Print Orders – Payment, Delivery & Non‑Payment Policy

1. Payment Schedule

  • 50% Deposit Required to Begin
    To kickstart your custom design, print, or press order, we’ll require a 50% non‑refundable deposit at checkout. This covers our time, materials, and setup.

  • Balance Due Before Shipment or Pickup
    Once your custom order is complete, we’ll send you a preview (digital proof or photo). You’ll need to pay the remaining 50% before we ship or release your items. No full payment, no delivery.

2. Pre‑Delivery Approval

  • You’ll receive a proof of your custom piece. You’ll have 2 business days to respond—either approve it or request reasonable minor edits.

  • If we don’t hear back in that window, we’ll assume your approval and proceed with the final payment and shipment process.

3. Order Cancellation / Modifications

  • Before Final Payment: You can cancel anytime before final payment. You’ll forfeit your deposit, but you won’t owe any additional charges.

  • After Final Payment or Delivery: We do not offer full refunds once your order is shipped or picked up. If you’re unsatisfied, we’ll work with you to make it right — credit, exchange, or store credit only.

4. Failure to Pay After Delivery

  • If you receive your order and don’t complete final payment within 7 calendar days of delivery:

    1. You’ll be sent reminders at 7 and 14 days.

    2. If payment is still not received after 21 days, your account may be flagged for non‑payment.

    3. We reserve the right to pursue legal action, including collections and small claims court, to recover the total amount owed (including your final payment, shipping, and any incurred late fees).

5. Legal & Collection Costs

  • You, the customer, are responsible for all costs associated with collecting unpaid balances. This includes reasonable attorney fees, court costs, and any collection agency fees, in accordance with applicable law.

6. Ownership of Artwork Until Fully Paid

  • All designs, digital files, sketches, and physical goods remain the sole property of Bigem’s Otaku Boutique until the full payment is cleared.

  • Only upon receipt of the final payment do full usage rights transfer to you.

Price Updates: We reserve the right to modify prices and policies without prior notice.

However, we encourage you to contact us for the most current information to ensure accurate budgeting for your project.

 

At Bigem's Otaku Boutique, we are passionate about working with you to bring your creative vision to life. With our extensive service offerings, competitive pricing, and commitment to quality, we are your one-stop shop for transforming your ideas into tangible products you'll love.

Contact us today to schedule a consultation and start your creative journey! 

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